3 votesBetsy commented
You rate stafford hill ALF in Plymouth ma as good. They are not. Meals in memory care are pathetic. Nothing like the meals in the posh dining area that you have to wait 45+ minutes for. Had a urine stain on carpet of apt that was never cleaned. Was always running out of (the very cheap)toilet paper in apt. Had a light fixture in apt that maintainance man kept promising to fix- after over 1 month, family finally fixed it. Billing manager rude to family. All the care aides were wonderful except one who was mean and scared me. Family reported this person. Management didn't care about family financial concerns once contract was signed. They had their $6000.00 non refundable "community fee", last months rent and over $7000.00 a month apt rent. Never got last months rent back when I left. Some misleading clause in contract about my last months rent vs. how long it would take to rent out my apt after I left. My belongings were out of apt 4 days before the end of my last paid month but since it took 3 weeks to rent out my apt, i only got back 1 weeks worth of my last months rent that was paid up front when I moved in. I'm sure this won't be posted...